THE PHILIPS DOUBLE DEAL PROMOTION
Terms and Conditions
Please read the below Terms and Conditions carefully. By participating in this Promotion, you agree to comply with the Terms and Conditions set out below. If you do not agree with these Terms and Conditions, please do not participate in this Promotion. Please refer to this website for the most up to date Terms and Conditions for The Philips Double Deal Promotion: www.doubledeal.co.za.
The Philips Double Deal Promotion (“Promotion”) is presented by Philips South Africa Commercial (Pty) Limited, Registration number 1991/003236/07: and/or its agencies (“Organizer”). All participants during the term of this Promotion agree to be bound by the following Terms and Conditions:
1. Promotion Period:
1.1. The Promotion shall commence on Wednesday 24 October 2018 at 00h00 and will run until Monday 31 December 2018 at 23h59 (“the Promotion Period”) whilst stocks last, in the Republic of South Africa.
1.2. The duration of the Promotion may be extended or shortened at the discretion of the Organizer.
2. To be eligible to participate in this Promotion the participant must:
2.1. be at least 18 years or older and be a legal resident of the Republic of South Africa;
2.2. have purchase two (2) or more participating Philips products to the value of R1000 (one thousand rand) or more and retain their proof of purchase to redeem a reward in accordance with the following:
18.104.22.168. Tier 1: Purchase two (2) or more Philips products to the total value of R 1000 - R2499 and receive a R300 Thompsons for Travel Voucher.
22.214.171.124. Tier 2: Purchase two (2) or more Philips products to the total value of R 2500 – R3999 and receive a R600 Thompsons for Travel Voucher.
126.96.36.199. Tier 3: Purchase two (2) or more Philips products to the total value of R 4000 – R9999 and receive a R1 200 Thompsons for Travel Voucher.
188.8.131.52. Tier 4: Purchase two (2) or more Philips products to the total value of R10 000 and receive a R2 400 Thompsons for Travel Voucher.
2.3. be a natural person and not a juristic person, which juristic person includes but is not limited to a Business to Business (B2B) partner of the Organizer, cross border partner or retail partner of the Organizer. The product must be purchased in the participant’s name; and
2.4. purchase any of the qualifying products from a participating store while stocks last, on or before 31 December 2018.
3. Promotion Entry and Redemption
3.1. To redeem the Thompsons for Travel Reward as per clause 2, the participant must do the following:
3.1.1. Purchase a participating Philips product within the Promotional Period.
3.1.2. SMS the Keyword “Double” to 48425 (SMS is charged at R1.50. Free SMS or minutes do not apply), by 31 December 2018 in order to create a profile and register their purchase.
3.1.3. The participant will be sent a response SMS with a link to an online registration platform where they will need to create a profile.
3.1.4. On completion of the online profile, the participant will be sent a verification email. Completion of the online profile and verification email by the participant must take place by 11 January 2019. A participant will only be allowed to create one profile where all products purchased must be registered against the same profile.
3.1.5. Once the participant has verified their email address, the participant will be directed to a product upload page that requires the participant to register each product purchased separately by 11 January 2019, including a copy of the proof of purchase.
3.1.6. For clarity sake, all profile creation and product upload must take place before 11 January 2019. Any submissions received after 11 January 2019 will be null and void and the reward will be forfeited.
3.1.7. Each registered product will be verified and the price of the product paid will be added to the participant’s profile. The verification process will commence on 1 February 2019 until 28 February 2019.
3.1.8. Qualifying participants will be sent a reward SMS pin code with a unique pin code and a link to a website to claim their voucher between 1 February 2019 and 31 March 2019.
3.1.9. The participant must log onto the website and click “Check Out” where they will be sent an SMS with a unique pin code and a link to the reward redemption platform. The participant must log onto the reward redemption platform and claim their Thompsons for Holiday voucher.
3.1.10. The participant will be required to contact Thompsons for Holiday on the contact number provided to redeem their reward. Participants will be required to redeem, book and travel by 31 December 2019.
4. Important considerations for participation in the promotion
4.1. It is the participant’s responsibility to ensure that they receive an SMS response within 48 (forty-eight) hours of sending the SMS to the Organizer with a link to an online platform. In the event that no response is received, the participant is required to contact the Organizer on 087 057 1257 by 7 January 2019. If the participant does not follow this process and does not receive a response, their entry will not be considered. If the Organizer has not received feedback, the Organizer will assume that the participant has received an SMS response. Any participant who has unsubscribed from receiving marketing SMS from the Organizer may not
receive the SMS and it is the participant’s responsibility to notify the Organizer on 087 057 1257. The Organizer will not be held responsible for response SMS’s not received by participants.
4.2. The participant will be required to upload a valid proof of purchase detailing a qualifying Philips product purchased within the Promotional Period. All images uploaded need to be clear with all necessary information visible.
4.3. Each product purchased will need to be submitted separately.
4.4. In the event that an uploaded image does not conform to the Organizer’s requirements, the participant will be required to resubmit the correct image. All online submissions must be completed by 11 January 2019.
4.5. For clarity sake, all profile creation and product upload must take place before 11 January 2019. Any submissions received after 11 January 2019 will be null and void and the reward will be forfeited. It is the responsibility of the participant to ensure their online submission is complete in all respects. The responsibility to ensure that they provide the correct information to facilitate the correct entry, rests with the participant.
4.6. If the contents of the participant’s online submission are not verified for whatever reason, the participant will not receive their Reward. The responsibility to ensure that they provide the correct information to facilitate the correct entry rests with the participant.
4.7. If the contents of the participant’s online submission are not verified for whatever reason, the participant will not receive their Reward. The responsibility to ensure that they provide the correct information to facilitate the correct entry rests with the participant.
4.8. Participants are encouraged to purchase multiple products to increase the value of their reward. If only one product is purchased and registered, no matter the value, the participant will not qualify for the reward. If multiple products are purchased and the total value of the products purchased is less than R1000, the participant will not qualify for a reward. If a participant does not complete the profile creation and register the products their purchased, they will not be eligible for a reward.
4.9. Travel must be completed by 31 December 2019, failing which the Reward will be forfeited and the Participant shall not have any claim against the Organizer as a result thereof.
4.10. If by 1 April 2019 a qualifying participant has not received their reward SMS pin code, they will be required to contact the Concierge Service on 087 057 1257.
4.11. The Thompsons for Holiday Voucher is governed by the following terms and conditions:
4.11.1. Bookings are subject to limited availability. In the event that dates requested are not available, the participant will be required to provide alternative dates. Cancellations or travel changes after confirmation of booking will not be permitted. However, changes may be made directly with the service provider and all costs incurred as a result will be for the
participant’s expense. This includes, but is not limited to any cancellation fees and rebooking fees.
4.11.2. Children under 16 (sixteen) years cannot travel unaccompanied. For persons between the ages of 16 (sixteen) and 21 (twenty - one), parental/ guardian approval may be requested. Any additional charges arising from additional passengers will be for the prizewinner’s own account. The Organizer and its agencies cannot be held liable for any changes to flight schedules, routes and destinations or loss of baggage.
4.11.3. No matter the total value of products purchased, the participant will only be allocated one Reward.
4.11.4. The terms and conditions set out by Thompsons for Travel
4.11.5. Any costs over and above the travel voucher will be for the Participant’s own expense.
4.11.6. The travel voucher reward can be used for any holiday or package supplied by Thompsons for Travel.
4.11.7. Should the participant not use the full value of the voucher they will forfeit the remaining value of the voucher.
4.11.8. Any additional charges over and above the value of the Participant’s voucher will be for the Participant’s own account.
4.11.9. Any contravention of the bookings terms may result in the voucher becoming null and void.
4.11.10. One of the travelers must be the person who purchased and registered the product and the reward cannot be transferred or exchanged for cash.
4.11.11. Only 1 (one) voucher may be used per booking.
4.11.12. Only 1 (one) booking is permitted per voucher.
4.11.13. Information regarding the Promotion that is published on authorized advertising material will also form part of the Terms and Conditions of this Promotion.
5. The Reward:
5.1. All participants who purchase two (2) or more Philips products totaling R1000 or more, will receive a guaranteed Thompsons for Travel voucher as per the table in 2.2, following a verification process which the participants need to follow step by step (“Reward”). The value of the Reward is dependent on the tier in which the purchased products falls within.
5.2. This Reward does not include the purchase of Philips products across audio products, lighting products, television products and Philips Avent.
5.3. This Reward is provided at the sole discretion of the Organizer. Every time a participant purchases a participating Philips products, they will be required to register each purchase in order to qualify for a reward. The Organizer accepts no responsibility should point of sale communication materials be placed on the incorrect or non-participating products or any other communication materials concerning this Promotion.
5.4. The Reward is not transferable and may not be substituted or exchanged for cash or anything else. In no way can a Reward be deducted off the product purchase price in any retailer.
5.5. The participant who purchased the product must register for the promotion and must be one.
6.1. In accordance with the confidentiality policies and practices of the Organizer, none of the entry details of any participant in this Promotion will be disclosed or used by the Organizer for any purposes other than for entry into the Promotion and in accordance with clause 7.3 below.
6.2. Participant’s acknowledge and accept that the Organizer shall utilize a third party (the “Organizer’s authorized agent/s”) to contact the participant, in the event that the participant is a winner, and to arrange delivery of the Reward. In order to affect the contacting and delivery process, the Organizer’s shall provide the participant’s information to such third party.
6.3. Details of participants will not be used by the Organizer for Philips related communication should the participants opt-out to receive further communication from the Organizer.
6.4. Information regarding the Promotion that is published on authorized advertising material will also form part of the Terms and Conditions of the Promotion.
6.5. The Organizer may in its sole discretion amend these Terms and Conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised Terms and Conditions on the Organizer’s website www.doubledeal.co.za. The onus rests on the participant to constantly check the website for updates to the Terms and Conditions.
6.6. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organizer, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organizer reserve the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.
6.7. Save as permitted by Law, the Organizer reserves the right to cancel, suspend or terminate this Promotion, without notice at any time, and such cancellation, termination or termination shall be deemed to have taken effect from the date of publication on the Organizer’s website www.doubledeal.co.za.
6.8. No liability shall lie against the Organizer in favor of any participant, winner(s) and/ or third party arising from such cancellation, suspension or termination. Therefore, the participant waives his/her right which they may have against the Organizer and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Organizer.
6.9. This Promotion is governed by these Terms and Conditions, as well as those of the relevant authorized participating stores, associated with this Promotion. Where there is a conflict between the Terms and Conditions of the Organizer and those of the authorized participating stores, the Terms and Conditions of the Organizer shall prevail.
6.10. The Organizer and its agencies reserve the right to correct any errors and omissions. These Terms and Conditions will supersede any errors or omissions on any publicly communicated documentation or marketing material.
6.11. Any dispute or claim arising out of or in connection with the Promotion shall be governed by and construed in accordance with the laws of the Republic of South Africa.
6.12. The Organizer accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for late or delayed delivery of the Reward owing to, but not limited to, stock unavailability, strike, lock out, destruction of products or the Reward on route by any means, any civil commotion or disorder, riot, threat of war, any action taken by governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.
6.13. If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:
6.13.1. It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;
6.13.2. It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.
6.14. Any fraudulent behavior will result in an immediate cancellation of the participant’s submission, and the Organizer reserves any rights in law to pursue appropriate compensation and / or institute criminal proceedings. The Organizer accepts no responsibility for incomplete, lost, misdirected, illegible, late, or altered registrations or uploads. Registrations or uploads that do not comply with these Terms and Conditions will be disqualified. The Organizer reserves the right to investigate any participant’s actions regarding any aspect of the Reward and the redemption thereof.
6.15. Any participant who returns a product purchased during the Promotion Period forfeits their Reward. Regarding the Promotion returns policy, where participants purchase qualifying products and return these products to the participating retailer, the following rules will apply:
6.15.1. A participant returns or exchanges their purchase for any reason whatsoever with the participating retailer after the registration and upload process of the Reward, the participant must call the Concierge Service on 087 057 1257 to cancel their registration and upload and acknowledge that they are no longer able to claim the reward corresponding to the product model code returned;
6.15.2. If the participant has already redeemed the reward and then returns or exchanges their purchase, the Organizer reserves the right to claim back the value of the reward from the participant.
7. Limitation of Liability:
7.1 Except to the fullest extent permitted by relevant laws, Philips shall not be liable for:
7.1.1 loss of business, profits, revenue, anticipated savings, (even where the same arise directly from a breach of these conditions);
7.1.2 special, direct, indirect or consequential losses, even if foreseeable by or in the contemplation of Philips; or
7.1.3 any claim made against participants by any other person; and
7.1.4 Except as expressly stated herein all conditions and warranties, implied statutory or otherwise, are hereby excluded to the maximum extent permitted by law.
8. Consumer Protection Act:
8.1. To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (the "Consumer Protection Act"), no provision of the Terms and Conditions are intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.